It depends on the number and difficulty of the requests. Usually, if the idea concerns the realisation of a graphics from scratch we do not exceed a couple of weeks. If, on the other hand, you only wish to make a few changes or adaptations we can also realise them in a few days.

The minimum quantity for customisation is 5,000 pieces.

The total cost is variable. It depends on the complexity of the request (e.g. creation of a logo from scratch or realisation of adaptations). For a price list, please contact our customer service without obligation. customer service.

Yes, you can send your order H24, 7 days a week. It is important for you to bear in mind that we adopt a production calendar for articles with different dates defined according to the size of the products. Consequently, we ask you to take advantage of this in good time should you decide to customise the graphics

The first contact will be within 24 working hours. The project lead time varies depending on the complexity of the request.

Customising the graphics leads to several advantages. You will have a unique style that best represents you and the cost of the initial installation will only be due the first time.

You can use as many colours as you wish, there are no limits.

No, the price does not change depending on the number of colours chosen.

You can send us vector files (ai, vector pdf, eps, svg). Failing that, we also accept non-vector formats (e.g. jpg, png) or even physical samples. The cost varies depending on the format sent. To consult the price list, please contact our customer service without obligation.

A vector file is a digital design whose paths can be modified without any loss of quality. For this reason, it is ideal for printing logos or illustrations.

Full-round printing is provided for the logo and there are no positioning limits.

Yes, we can send you one of our templates on which you can place your own vector graphics. The important thing is that the file is saved in CMYK, the fonts are converted to paths and the images are embedded directly into the file and not inserted as links.

We only use paper suitable for food contact. The colours are water-based and also safe for food contact.

Yes, our products are Made in Italy. We manufacture in our factory in San Stino di Livenza (VE).

Yes, most of our cups have several matching lids to choose from.

No, the paper does not contain BPA. We evaluate our products through target-untarget sensory screening.

The paper supports a maximum temperature of 70° degrees with subsequent cooling to room temperature. If you have already purchased from us, please see all information in the Declaration of Food Conformity. Don't have this documentation? Request it by sending us an e-mail to info@poloplast.it

Paper products are made of coated paper to support liquids. Available coatings are PE (polythene) and PLA (a polylactic acid of vegetable origin).

We will support you from A to Z. We will take care of graphics, production and shipping to your desired location.

If you prefer, you can collect your order by a means of transportation of your choice.